STORE POLICY

CUSTOMER CARE

At MyTrees, we are dedicated to providing exceptional customer service. Whether you have questions about our specialty coffee, need help with an order, or want recommendations on the perfect roast, our team is here to assist you. We believe that great coffee comes with great support, so don’t hesitate to reach out! You can contact us via email, phone, or our website, and we’ll be happy to help. Your satisfaction is our priority, and we’re committed to making your coffee experience as smooth and enjoyable as your favorite brew.

PRIVACY & SAFETY

At MyTrees, we value your privacy and are committed to protecting your personal information. We follow strict security measures to ensure that your data is handled responsibly and securely when you visit our website or make a purchase.

How We Protect Your Information

🔒 Secure Transactions – All payments are encrypted using industry-standard security protocols to protect your financial data.
📜 No Sharing of Personal Data – We never sell, trade, or share your personal information with third parties for marketing purposes.
🛡️ Data Protection – We implement strict security measures to safeguard your information against unauthorized access, alteration, or misuse.

What Information We Collect

When you place an order, sign up for our newsletter, or contact us, we may collect your name, email, shipping details, and payment information.
We may use cookies to improve your browsing experience and help us understand how our website is used.

Your Privacy Rights

You have the right to:
✔️ Request access to the personal data we store about you.
✔️ Ask us to update or delete your information at any time.
✔️ Opt-out of marketing emails or promotions.

For any privacy-related inquiries, please contact us at [Your Email].

Your trust is important to us, and we are dedicated to providing a safe and secure shopping experience.

WHOLESALE INQUIRIES

At MyTrees, we are passionate about providing high-quality, sustainably grown specialty coffee to businesses that share our commitment to excellence. Whether you own a café, restaurant, retail store, or specialty coffee shop, we’d love to partner with you to bring the best of our farm to your customers.

Why Partner with Us?

✅ Farm-Direct Coffee – We source directly from our own farms, ensuring freshness, transparency, and fair pricing.
✅ Consistent Quality – Our beans are carefully grown, harvested, and roasted to bring out their unique flavors.
✅ Sustainably Grown – Our commitment to sustainable farming practices supports both the environment and the farmers.
✅ Custom Orders – We offer flexible packaging options, custom blends, and bulk pricing to suit your business needs.
✅ Reliable Supply Chain – With direct shipping and pre-booked transport, we ensure minimal delays and optimal freshness.

Get in Touch

Interested in carrying MyTrees coffee? We’d love to hear from you! Contact us at wholesale@mytrees.uk to learn more about our pricing, minimum order quantities, and partnership opportunities.

Let’s bring exceptional coffee to more people, together!

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments